Privacy Policy

The protection of your personal data is important to us. SWIVON processes personal data in accordance with the applicable legal provisions in Switzerland (revDSG) and—where applicable—the EU General Data Protection Regulation (GDPR).

1. Controller

SWIVON
Lärchenstrasse 2,
8180 Bülach – Switzerland

Email: info@swivon.ch
Phone: +41 78 320 66 40

2. Collection and Processing of Personal Data

We collect and process only the data necessary to provide our services. This includes in particular:

• Master data (name, address, phone number, email address)

• Booking data (pickup and destination, date, time, flight number)

• Payment information (depending on the selected payment method)

• Communication data (e.g., inquiries via email or contact form)

3. Purpose of Processing

Personal data is processed exclusively for the following purposes:

• Execution and handling of bookings and transfers

• Invoicing and payment processing

• Communication with customers (e.g., confirmations, follow-up questions)

• Improving our services and security

• Compliance with legal obligations

• Marketing purposes (only with consent, e.g., newsletter)

4. Disclosure of Data

Your data is disclosed only where required to fulfill the contract or where we are legally obliged to do so.
We do not share data with third parties except:

• Payment service providers (e.g., credit card companies, banks)

• IT and hosting providers operating our systems

• Providers of analytics and marketing tools (see below)

• Authorities where there is a legal obligation

5. Use of Cookies and Tracking Tools

Our website uses cookies and similar technologies to enhance usability, provide certain functions, and analyze user behavior.

a) Google Analytics
We use Google Analytics, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies that enable analysis of website usage. The information generated is generally transmitted to a Google server in the USA and stored there.
IP anonymization is activated so your IP address is processed only in truncated form.

b) Facebook Pixel
We use the Facebook Pixel from Meta Platforms Ireland Ltd.
This allows us to track visitor behavior after they are redirected to our website by clicking a Facebook ad.
The data collected is anonymous to us, but is stored and processed by Facebook to enable personalized advertising.

c) Booking Tools
We use external booking tools to process reservations.
The personal data necessary for the booking (e.g., name, email, phone number, pickup and destination) is transmitted to and stored by the booking system provider.
We work only with providers that ensure appropriate data protection and security measures.

d) Objection / Opt-Out
You can prevent the storage of cookies in your browser settings.
You can also disable the collection of your data by Google Analytics via the following link (link text remains exactly as provided):
Google Analytics Opt-Out

https://tools.google.com/dlpage/gaoptout

You can control processing by Facebook via the settings in your Facebook account (link text remains exactly as provided):
Facebook Einstellungen

https://www.facebook.com/settings?tab=ads

6. Storage and Security

Your data is stored only as long as necessary for the stated purposes or where we are legally obliged to do so.
We implement technical and organizational security measures to protect your data against loss, misuse, and unauthorized access.

7. Rights of Data Subjects

Under revDSG and GDPR, you have the following rights:

• Access to stored personal data

• Rectification of inaccurate data

• Erasure of your data, provided no statutory retention obligations exist

• Restriction of processing

• Objection to processing (in particular against direct marketing)

• Data portability (where technically feasible)

To exercise your rights, please contact: info@swivon.ch (link/placeholder remains as provided).

8. Changes to this Privacy Policy

SWIVON reserves the right to amend this privacy policy at any time. The current version published on our website is authoritative.

9. Contact

For questions about data protection, please contact:

SWIVON
Lärchenstrasse 2,
8180 Bülach – Switzerland

Email: info@swivon.ch
Phone: +41783206640